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1.     Installation

Installation of the software involves preparing the software for execution, either through remote access or an on-site visit to the institute/library. The software is installed on the institute's in-house server since Koha is a web-based application. Unlike client-based software, there is no need to install the software on individual client computers. Instead, users can access Koha by simply accessing a web link on their respective client systems.

2.     Customization

Customization involves modifying the staff and user interface of the software to align with the specific requirements and preferences of the library. This process includes tailoring the software modules, reports, and OPAC/Web OPAC functionality to meet the client's needs. The customization ensures that the software aligns with the unique specifications and desired outcomes of the library.

3.     Training

Training plays a crucial role in familiarizing library staff with the software modules after installation and customization. We offer comprehensive training to our clients, both online and on-site. The training program covers various modules of Koha, including: Administration, Acquisition, Cataloguing, Patron Management, Circulation, Serial Control, Report Generation, Advance Search etc.

4.     Technical Support

Technical support encompasses assisting clients in resolving operational issues and addressing software bugs. We offer comprehensive support to our clients, both online and on-site. Our dedicated technical team remains in regular contact with clients after delivering our services. We prioritize prompt troubleshooting of any difficulties faced by clients during software operation and diligently work to fix any software bugs that may arise. Our commitment to ongoing support ensures that clients receive continuous assistance and guidance throughout their usage of the software.

5.     Data migration

Data migration involves transferring data from a legacy system to a new system, which includes library holdings and library user information. The data can be in various formats, such as Excel sheets or files extracted from a legacy software. We specialize in efficient and accurate migration of legacy library data to Koha. Our team has the expertise to handle the migration process seamlessly, ensuring that all relevant data is successfully transferred to the Koha system.

6.     Associated services: Our associated services include:

·  Data Entry/Retro-conversion of Library Records: We offer data entry and retro-conversion services to assist libraries in transferring their existing records to a new system. Our team ensures accurate and efficient data entry, preserving the integrity of the library's collection information.

·  Classification of Books with DDC 23rd Edition: Our experts specialize in classifying books using the Dewey Decimal Classification (DDC) system, specifically the 23rd edition. This classification process helps libraries organize their books systematically, facilitating easier access and retrieval for library users.

·  Labelling Call Numbers on Books: We provide labelling services to mark books with call numbers, which typically consist of a class number and a unique book number. This labelling system simplifies the shelving process and enables users to locate books more effectively within the library.

·  Barcoding of Library Documents: Our barcoding services streamline the identification and tracking of library documents. By applying barcodes to books and other materials, we enable quick and accurate item identification during circulation and inventory management.

·  Shelving of Books as per Call Number: We ensure that books are correctly shelved according to their assigned call numbers. Following the prescribed shelving order enhances the efficiency of book retrieval and return processes for library staff and users.

·  Stock Verification/Stock Rectification: We offer stock verification and rectification services to ensure the accuracy of the library's collection. Our team conducts physical checks to verify the presence and condition of library items, addressing any discrepancies found during the process. With these associated services, libraries can enhance their operations and improve the overall management of their collections.